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Frequently Asked Questions

Got a question that isn't answered? Please feel free to contact us.

WHAT IS THE MATERIAL OF YOUR PRODUCTS?

Leather and chains are hand crafted, hand sewn and hand finished.

Sleeves are made from faux leather. Coloured chains are made from plastic resin. Metal chains are made from aluminum.

 

WHAT CURRENCY ARE YOUR PRODUCTS LISTED IN?

Our products are listed in CAD.

WHY IS MY PARCEL DELAYED IN TRANSIT?

Due to global pandemic, our mailing partners are experiencing many delays. We appreciate your patience and understanding so much and thank you for your ongoing support.

CAN I SEND MY ORDER AS A GIFT?

Orders are not shipped with any price tags, hence gift recipients don't see the cost of goods.

Feel free to add a note at checkout and we'll include a hand-written note for your recipient!

DO YOU SELL WHOLESALE?

Yes, we do sell wholesale. Please contact us at support@coffeeandchains.com for your inquiries.

DO YOU SHIP INTERNATIONALLY?

Yes. We are always excited to meet expectations of all over the world.

WHAT IS YOUR RETURN POLICY?

Read on our returns policy here.

Any questions?

support@coffeeandchains.com


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